Solution Engineering

Successful businesses leverage today’s opportunities and meet business challenges head-on by making technology an integral part of their operations. Some are harnessing the power of technology to design and build better products. Others are using technology to improve relationships with suppliers and customers. All are using technology driven processes to make operations smoother and more effective.

Prolancer combines experience in technology R&D with hands-on solution engineering experience to create and bring customised solutions that meet your exact requirements and are free of the limitations of similar solutions provided by the major players to your business.

A customised solution from Prolancer can help you:

grow your business;
improve the performance of your business operations;
improve your customer service;
tap into wider markets; and
constructively engage your employees and partners.

Prolancer, as your technology solution partner, will definitely help you harness the power of technology using customised solutions that meet your exact business needs.

Prolancer specialises in:

enterprise communication solutions including IP telephony solutions;
workforce collaboration solutions;
voice and message self-service solutions;
mobile workforce solutions;
data network solutions;
multi-site interconnect solutions; and
enterprise CTI solutions.

Service Overview

Prolancer’s Solution Engineering service is a turnkey service that includes all engineering and acquisition activities that are needed to create and deploy a highly customised solution that adds real value to your business.

The service gives you access to experienced solution engineering team that includes business analysts, solution architects, software integration engineers, project managers, technical writers, and optionally access to engineering tools and all aspects of the Prolancer’s own solution engineering methodology.

Prolancer’s engineers are experts in one or more engineering domains and systematically apply best engineering practices. In addition, all have the necessary experience to quickly grasp the big picture and then set out and perform the hands-on work required to get the job done.

Further, Prolancer’s own solution engineering methodology draws from some of the best engineering methodologies that are currently in use by some of the largest ICT organisations.

Finally, Prolancer’s systematic and professional approach to engineering, streamlined processes and tools and strict adherence to project milestones ensure that you reap the benefits such as lower project costs, reduced engineering risks and shorter time to revenue or measurable business value.

For more information on Prolancer’s Solution Engineering service, or if you wish to discuss your specific needs obligation free, please contact Prolancer.

Engineering Activities

Prolancer offers the following solution engineering activities:

Requirements Analysis - to create comprehensive business and solution requirements specification for your solution.
Solution Architecting - to create a suitable architectures for your solution.
Solution Desing - to design your solution using open-source and/or proprietary technology.
Solution Integration - to create the components that integrate your solution with your existing business systems.
Solution Deployment - to install and configure all components that are part of your solution and migrate the business critical data to the new solution.
Project Management - to plan and control the solution engineering effort.
Solution Lifetime Support - to make sure that your solution continues to benfit your business during its lifetime.

Delivery Approach

To best accommodate you needs, Prolancer delivers all services using an approach that is fully tailored to your needs.

Prolancer’s engineers can quickly adapt to and use your methodology, tools and business systems to perform their tasks. However, all engineers have access to all aspects of the Prolancer’s own engineering methodology and tools. As a result, they are able to supplement, if so required, your engineering capability with Prolancer’s resources at no additional cost to you.

While efficiency remains absolutely the top priority during engagement, Prolancer does not compromise on quality, systems approach to engineering and iterative approach to managing risk and complexity.

Choice of Technology

Prolancer understands that the future and the prosperity of your business may depend on the solution. That is why all Prolancer solutions are based on cutting edge technologies that have been proven to deliver real benefits to business.

So whether it is open-source or proprietary technology, or some combination of the two, you can definitely count on Prolancer to make it w ork for your business.