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2021/2022 holiday season closing times

Well, it has been another unpredictable year, full of surprises and confidence swings. However, we are looking forward to finally start, after 21 months, operating at full capacity on the 1st of December 2021. While we are excited to get back to what is almost business as usual, we do think that we deserve a short break during the 2021/2022 holidays period in Australia.

We will take a break from the 24th of December 2021 to the 5th of January 2022, inclusive of both dates. We will be back, and hopefully at full capacity on the 6th of January 2022.

Usually this is the part of the announcement where we say that the last day that we will process orders is the 24th of December and the last day that we will ship orders is the 23rd of December 2021. However, parts shortages make it all unpredictable, so please be patient with us as we near the closing period and plan your orders well in advance to avoid disappointment.

During the break period:

  • We will acknowledge orders, however we will delay the processing of the orders until after the break period.
  • We will not ship orders.
  • Support will be generally available, however it will have much slower response time than usual.

We are hoping for a more predictable 2022 and we look forward to continue working with you starting from the 6th of January 2022.

Until then please stay safe and positive.

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